Our Services

 

Enjoy a peace of mind with our BPO services

Pre-sales & Sales Support

Leave the hard work of calling or contacting people interested in your product or service to us. We do in-depth research on client profiling and also handle follow-ups and feedback through effective networking, targeted approach, offline and online communication for guaranteed sales results.

Help Desk & Customer Support

Allow the experts to efficiently handle customer issues while freeing up time for your IT staff to focus on strategy and revenue generation.  Outsourcing your Helpdesk and Customer support also means you have to hire lesser people, thereby paying lesser for overall IT assistance.

Our multilingual team is adept at problem solving and trained to handle customer calls and queries effectively, even of the most demanding customers. We provide these services in English, German, Italian, French, and Arabic.

Onboarding

In today’s rapidly changing markets, businesses need to be dynamic in order to meet customer expectations. That’s why we take a more strategic approach to creating a well-rounded onboarding process offering a tangible customer experience aligned with your business objectives.

Technical Support (L1 & L2)

We assist both your B2B and B2C customers with technical support issues, if they arise, providing them with quick and easy resolutions across all channels. Our highly experienced and skilled team is trained to resolve even complex technical issues covering L1 and L2, aiding in customer retention and cost optimization.